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Family Service Centres

About Family Service Centres

Family Service Centres (FSCs) are based in the community to provide help and support to individuals and families in need. They are staffed by social service professionals.

Working closely with these individuals and families, FSCs help them to better cope with their personal, social and emotional challenges in their lives.

There are 47 FSCs located in HDB towns around Singapore.
FSCs are run by Voluntary Welfare Organisations (VWOs) and supported by:
  • Ministry of Social and Family Development (MSF)
  • National Council of Social Service (NCSS)
  • Singapore Totalisator Board

Mission and Objectives

FSCs play a key role in building strong and stable families in Singapore.
FSCs are open to all families and individuals: 
  • Regardless of age, race, language or religion
  • At different life stages (couples, families with young children, adolescents and elderly members)
  • Of various family types

Our Services

With the primary focus in serving the vulnerable and low income families and individuals, FSCs aim to help them achieve independence, stability and resilience.

Information and Referral (I&R)
Linking families to more appropriate help agencies and resources in the community.

Involving individual/family consultations with the social service professionals on personal, social and emotional challenges in life.

Group work
Bringing people together in a group to discuss ways to address their needs and concerns.

Community Work
Harnessing community resources to help individuals and families better support and empower one another.

We provide advice and information on handling simple family issues. You can call, walk in, write or email a Family Service Centre for help in these areas:

  • Get parenting resource materials
  • Seek advice on how to care for an elderly parent 

Visit the FSC E-Locator to find the FSC nearest your home. 

Looking for help?

You can call, walk in or email the FSCs for help in some of these areas:

  • Improve parent-child relationship
  • Enhance self-awareness and couple relationships
  • Manage violence in the family and obtain support from other agencies
If you are unsure of which FSC to contact, visit the FSC E-locator  to find the FSC nearest your home.

Volunteer Today

Interested in being a befriender, mentoring or reading to children? We are looking for volunteers to participate and help us with our programmes. Contact the individual Family Service Centre for more information and volunteer opportunities today!

Career Opportunities

Embark on a meaningful and rewarding career as a social service professional at our Family Service Centres! If you are interested to join the FSC sector, contact the FSCs directly for more information. 


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  • Government-Paid Child Care Leave Scheme»
    This Scheme enables parents to take paid childcare leave every year until their children turn 7 years old.

  • Baby Bonus Scheme»
    Get cash gifts; and open special savings accounts to benefit from CDA First Step grant and dollar-for-dollar matching for your baby. Baby Bonus helps parents lighten the financial costs of raising children. 

  • Government-Paid Maternity Leave Scheme»
    This Scheme allows mothers to recover from childbirth and care for newborns.

  • Government-Paid Maternity Benefit Scheme»
    To support working mothers, including self-employed, who do not qualify for Government-Paid Maternity Leave (GPML), this Scheme benefits eligible shorter-term workers.

  • BeaconWorks Programme»
    Having serious and persistent problems disciplining your children? BeaconWorks helps parents and children work on their strained relationships.

DATE PUBLISHED: Wednesday, July 30, 2014
LAST REVIEWED: Wednesday, July 30, 2014
© 2016, Government of Singapore